Welcome to Anshraj Ayurveda (anshrajayurveda.com). We strive to provide high-quality Ayurvedic products. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
We accept returns only under the following conditions:
- The product received is damaged, defective, or incorrect
- The return request is made within [3–7 days] of delivery
- The product is unused, unopened, and in its original packaging
2. Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
- Opened or used products
- Products without original packaging
- Personal care items once opened
3. Return Process
To initiate a return:
- Contact us at [Your Email / Phone Number] within the return period
- Share your order details and clear images of the product
- Our team will review and approve the request
4. Refund Policy
- Once the returned product is received and inspected, we will notify you
- If approved, the refund will be processed within 5–7 business days
- Refund will be credited to the original payment method
5. Replacement Policy
- In case of damaged or defective products, we may offer a replacement instead of a refund
- Replacement depends on product availability
6. Shipping Charges
- Return shipping charges may be borne by the customer unless the product is damaged or incorrect
- Original shipping charges (if any) are non-refundable
7. Cancellation Policy
- Orders can be cancelled before they are shipped
- Once shipped, orders cannot be cancelled
8. Contact Us
If you have any questions regarding our Return & Refund Policy, you can contact us:
- Website: anshrajayurveda.com
- Location: Bhiwani, Haryana, India
- Email: [Your Email]
- Phone: [Your Contact Number]